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' At the time I thought it was a nice purchase but Henry clearly disagreed. He sulked and we had to encourage him loads just to go for a walk. I thought I 'd have a bit of fun with the letter and since then my phone has gone absolutely mad. I never thought it would get the reaction it did. ' We treat him like our child and never stop spending money on him and I spotted this coat for ₤ 25 and thought it would make him look smart through the winter. ' But as soon as I put it on he completely changed. He refused to walk anywhere and just pulled this face as if to say: "What are you doing to me?" He sulked and we had to encourage him loads just to go for a walk. I thought I 'd have a bit of fun with the letter and since then my phone has gone absolutely mad. ' The response from Pets at Home was brilliant. It was so funny.' A disgruntled dog's furious letter of complaint about his new winter coat has gone viral, and seen his owners branded 'known troublemakers' by the local pet shop. Henry Bear the Border Terrier described his bitter disappointment at the ₤ 25 coat bought for him by owners Melanie Russell and Simon Morgan. The six-month-old puppy from Cleveland criticised the 'disgusting' customer service at the Pets at Home store, which served the couple. ' Why didn't you stop this madness and tell my mummy to buy me ₤ 25 worth of toys and treats instead, ' wrote the angry dog in his letter. Melanie and Simon, a 28-year-old chef, bought the coat from the company's store in Stockton-on-Tees, Cleveland, last week, before penning the letter the same night. ' Henry' wrote: 'I am absolutely disgusted in your customer service in two of your stores Teesside Park and Coulby Newham. ' These stores allowed my mummy to browse through your dog coat selection then purchase one in your Teesside Park store. ' I'm not interested if it's waterproof and will keep me warm like the label states, it makes me walk funny. Fussy border terrier Henry is unimpressed with hairdryer He added that the coat made him 'walk funny and feel silly' and demanded treats and toys instead of making puppies look 'ridiculous'. And the tongue-in-cheek message was met with an equally witty response by the chain's social media account – attracting more than 16, 000 likes and 4, 000 shares on Facebook. Owner Melanie, 27, said she was inspired to pen the letter after seeing how downbeat her dog was with his new clothes. ' He's normally a bundle of energy and loves going out on his walks, but he's only a puppy so I thought he needed something a bit warmer now that it's autumn, ' explained the nurse. pets at home dog coats